Last Updated: August 25, 2026

This Shipping & Delivery Policy explains how Selovari processes, ships, tracks, and delivers customer orders.

Order Processing

Orders are typically processed within: 2-7 business days.

Processing means preparing the order for shipment.

Business days generally exclude weekends and applicable public holidays.

Processing periods may occasionally be affected by:

• Holidays
• High order volume
• Carrier disruptions
• Product availability
• Fulfillment interruptions

We only state shipping timeframes for which we have a reasonable basis.

Estimated Delivery

After dispatch, estimated delivery is typically: 7-15 business days.

Delivery time begins after the order has been handed to the applicable shipping carrier.

Delivery times are estimates and may vary depending on:

• Destination
• Customs processing
• Carrier delays
• Severe weather
• Holidays
• Remote delivery locations
• Other circumstances outside our reasonable control

Shipping Charges

Selovari currently offers: Free Shipping on Orders $39.99+.

Any applicable shipping charge for an order below the free-shipping threshold will be displayed during checkout before payment is completed.

Shipping Destinations

Available shipping destinations may vary.

If your address is eligible for delivery, the applicable shipping options will generally be shown during checkout.

Tracking

Where tracking is available, a shipping confirmation will be sent after dispatch.

Please allow approximately 24-72 hours for tracking information to begin updating.

Orders may occasionally ship in multiple packages. Separate tracking numbers may be provided.

Shipping Addresses

Customers are responsible for providing a complete and accurate delivery address.

If you notice an error, contact support@selovari.com as soon as possible.

We will attempt to correct the address before fulfillment, but changes cannot be guaranteed once an order has been processed or shipped.

Delayed Shipment

If we determine that we cannot dispatch an order within the shipping period represented to the customer, we will provide notice as required by applicable law.

Where required, the customer may be given the choice to:

• Accept a revised shipment date; or
• Cancel the unshipped order and receive an applicable refund

If we determine that an order cannot be fulfilled, we may cancel the affected order and issue a refund.

International Orders

International orders may be subject to:

• Customs inspections
• Duties
• VAT
• Import taxes
• Brokerage charges
• Other government-imposed fees

Unless otherwise stated at checkout, such charges may be the responsibility of the recipient.

Missing Packages

If tracking indicates delivery but you cannot locate the package, please first check:

• Around the delivery location
• With members of your household
• With neighbors where appropriate
• Carrier delivery notices
• Local carrier information

If you still cannot locate the shipment, contact support@selovari.com.

Please provide your order number and tracking number.

Damaged, Incomplete or Incorrect Deliveries

Contact us as soon as reasonably possible if your order arrives:

• Damaged
• Defective
• Incomplete
• Incorrect

Please provide your order number and, where relevant, clear photographs or video showing the issue.

We will review the information and provide an appropriate remedy in accordance with our Returns & Refunds Policy and applicable consumer law.

Order Changes and Cancellations

Contact us as soon as possible if you need to change or cancel an order.

Once fulfillment or shipment has begun, changes may no longer be possible.

Contact

Email: support@selovari.com

Operating Entity: WEI LING NETWORK TECHNOLOGY CO., LIMITED